Security Center
ATM & Debit Card Safety
Report lost or stolen cards immediately. Call us toll-free at 1-888-715-8282.

  • Treat your card like cash. Keep it in a safe place.

  • Keep your personal identification number (PIN) a secret.

  • Do not disclose card information over the phone to anyone. No one needs to know your PIN, not even your financial institution.

  • Never disclose information about your card in response to an unsolicited e-mail or request.

  • Make certain your Internet shopping sites are secure.

  • Protect your card's magnetic stripe. Do not expose your card's magnetic stripe to magnetic objects.

  • Carefully review your account statements.

Internet Shopping

  • Shop only at Internet merchants you know and trust; if in doubt, check with the Better Business Bureau or search the Internet for reviews about the merchant.

  • Beware of e-mails offering cut-rate prices on popular toys, software or other gifts; if the offer sounds too good to be true, it probably is.

  • If you receive an unsolicited e-mail from an Internet merchant, do not click on the links within it. Instead, locate the merchant's web site address through a reputable search engine or type the known address.

  • Check Internet merchants' refund policies; some merchants set a deadline for returns or charge a fee to accept return merchandise.

  • Never share your passwords with anyone. Use different passwords for different web sites.

  • Do not provide your Social Security number, birth date or mother's maiden name in an e-mail or within a merchant's web site.

  • Ensure your computer has the latest anti-virus software installed before shopping online.

  • Always print and save the confirmation page when completing an online purchase.

  • Don't wait for paper statements. Check your debit card and bank statements for suspicious activity through online banking or by calling us.

Portions of this page: © Copyright, 2005, Visa® International. All rights reserved.
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